My dear friends in the same industry, are you feel upset in some time when you face customers or some requirements? Are you feel upset when you put all effort for one customer, however, in the final, he chooses other supplier? Are you feel upset long time cannot win an order from customer?
These questions may have struck a chord with you. Since it is really.
I have been in export filed near 4 years, may in your eyes, still very short. Yes, it is. Just because I am in this field is not long time, these troubles you have been faced or you are about to. Just share my experience for your reference.
1. Face some customers, they are not very kind, and have some strange look at Made in China, for a 1990s, we were born under the red flag, long in the spring breeze, the country has power, love China. When hear or see those, will be very upset, even want to argue with customer and do not want to go on with him. No! We can not do that. They have such prejudice, why don't we go to the root and shut them up! With high quality products, high quality prices, fast delivery time, to convince them, let them shocked by Made in China! So please clam down, prove it with strength!
2. May you go on with a customer long time, and put all effort for this project, however, in the final, he chooses other supplier, you may feel very sad and upset. Yes, I have been faced no long time ago. That just like brokenhearted, hahaha. I went on with a customer long time, also have meeting with him, called him many times. He also told me he would place order soon in one week and arrange payment. However, in that week, I sent him message, no reply, called him, no reply. About 2 weeks later, he replied to me, and said he already purchased from other supplier, I asked him why choose others, he said others price is much cheaper(that supplier we helped him checked, we also have other customers ordered from that company in the before, however, other customers’ feedback are not very good, it was copy brand, not original, and told customer was original, also do not have long time service life)，He said he is a trader, he need price is cheaper, brand is no problem. From this, I hang up, just said thank you! In the beginning, I was upset, from the last word, I was disappointed. I even felt a little glad. Different ways do not seek each other. We do original with good quality, good price. Stick to our original aspiration is enough. Customer values, we don't comment. But we are an honest supplier. Do long business and long customers!
3. Some time, you are upset may due to long time can not win an order. Please do not worry, simple anxiety is useless. If long time do not have order, please do not complain about it. We should learn to analysis it. Analyze the order cannot arrive, due to objective or subjective reasons. If objective reason, we can not control. If for subjective reasons, we should reflect ourselves. If we grasp the pain point of the customer, and have the right medicine for it. If we try our best to know more about customers, to know the local market. If do not, please go on! Please do not upset, we should try our best to do it, analyze whether we are not doing something in place or not impressing customers. Faith will move mountains to open!
Come on! These just my opinions for your reference. Don't let your emotions get the best of you. Let's laugh at work!
